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We take great care of your privacy and security. Some data is collected for use through the Allraneem website and application in order to provide online services provided through the Allraneem website and application. Allraneem website and application will record and follow up your use of the Allraneem site and application by using, but are not limited to, short text files (cookies) and other follow-up tools and devices.
We certify that we are in compliance with all privacy protection legislation in force at the time of its issuance with respect to any personal information about you that we have collected. You may be asked to enter information about yourself on different pages on the Allraneem website and application.
Please use the feedback form on the Allraneem website and application to inform us of any change in the information you previously provided or if you wish to withdraw your consent to our use of the information you provided to us for the purposes identified or for any form of advertising communication.
Note: The Allraneem application will access the user’s phone number for use in payment and registration information.
We pledge our continued commitment through our safety policy to provide reliable use of the Allraneem website and application.
When using the Allraneem website and application, and in particular, when using any of the interactive areas available on the Allraneem website and application, you must always take the following precautions:
Maintain the confidentiality of your identity. Do not give your full name, postal address, phone number, email address, the name of your school, or other information (other than that we specifically request from you), from which someone might be able to learn your true identity.
Do not meet someone you know through the network.
Do not respond to messages that are offensive, rude, inappropriate, or otherwise make you uncomfortable.
You acknowledge and agree to indemnify us and/or any of our affiliates and our employees, directors, employees and/or affiliates immediately and upon request, from all claims, liabilities, losses, costs, including legal fees arising from any breach or Violation of these terms and conditions by you or other damages arising from your use of the Allraneem website and application.
We reserve the right to immediately terminate your use of the Allraneem website and application in the event that you breach the terms of these terms and conditions, or if we believe, based on reasonable grounds, that you may breach the terms of these terms and conditions, or if you engage in behavior that we deem to be, based on our absolute discretion, unacceptable.
If you wish to make any comment directed to us about the Allraneem website and application, or if you wish to ask any questions related to this, please kindly contact us through the form on the Allraneem website and application.
Website and Application Availability:
As electronic services are subject to interruption or failure, access to the Allraneem website and application is provided as is and in its current condition only.
We have the right, at our absolute discretion, to impose limits or restrictions on your use of the Allraneem Website and Application. In addition, for security purposes, for technical, maintenance, legal or legislative reasons, or as a result of any breach of these terms and conditions, we have the right to withdraw the Allraneem site and application or your access to the Allraneem site and application, at any time and without any prior notice from us.
Invalidity and others: In the event that any court or legislator decides that the provisions of these Terms and Conditions are void or in any way unenforceable,
These provisions will be canceled and deleted from these Terms and Conditions, while the remaining provisions in the Terms and Conditions will remain in full force and effect.
Applicable Law: These terms and conditions and the Allraneem website and application are governed by the laws applicable in the Hashemite Kingdom of Jordan,
And according to its application in the city of Amman and according to the legislation of the media legislator in the Hashemite Kingdom of Jordan. Any dispute that arises shall be subject not exclusively to the competent courts in the Hashemite Kingdom of Jordan, or in the country in which the service is provided.
Third Parties: These terms and conditions apply between us and users.
No other person is entitled to benefit from these Terms and Conditions. We reserve the right to perform any of our obligations, and to exercise our rights granted to us by the Terms and Conditions, through a third party.
Assignment: We reserve the right to assign or in any way transfer any or all of our rights and obligations under these Terms and Conditions to any third party.
Payment and prices:
Allraneem Cleaning Services Company shows all prices in the application for each service and the prices for each service depend before the request. The price may vary according to the region, the country or the time of the service request. There are also fixed prices for some services, and there are prices that depend on the distance or time of the service or its type, and it is also permissible Allraneem Cleaning Services can update prices at any time and you should be up to date.
In the event that the service is not paid by wire transfer or Visa, the service applicant must pay the value of the service to the service provider in cash and immediately upon providing the service to your home, office, or any place within the jurisdiction of the Allraneem Company, and any amount paid cannot be refunded.
Allraneem Cleaning Services shall not be liable for any damages arising from the use or inability to use electronic means of communication with the Website or the Application.
The Service Provider and the Service Provider are responsible for the quality of service requested by Allraneem using the Application or the entire Service.
Allraneem Cleaning Services shall not be liable under any circumstances for any error caused by the service provider.
Any comment on the service provider must be submitted in evaluating his service to take the necessary action against him by us, and Allraneem Cleaning Services Company does not bear any behavior or negligence or all of the above from the service provider.
Allraneem Cleaning Services does not have any clear guarantees regarding the services provided.
Applicable law and dispute resolution will be according to the system in the country in which the service is provided.
Special terms and conditions for service providers:
First: The contractual relationship between Allraneem Cleaning Services Company and the service provider
All controls and conditions are an official agreement between Allraneem for cleaning services, as the Allraneem application is an electronic platform that combines a provider and a customer who needs the advertised service, through Allraneem website or application. Through the application, customers are allowed to request the service and link the supplier to its implementation for the customer according to what is Available from the services of Allraneem. Your use of the services provided by Allraneem is considered to be an agreement to the contract and you must fully agree to all the terms and conditions, and Allraneem Cleaning Services has the right to amend or change the terms and conditions without prior notice.
You should review the terms and conditions periodically.
Second: The licensing of Allraneem Cleaning Services Company for service providers
Allraneem Cleaning Services grants a license that is not exclusive to you and you are not entitled to assign, sub-transfer or otherwise. The primary responsibility lies with the primary user who has been granted the right to use and a third party may be entered only with the prior consent of Allraneem Cleaning Services.
Third: Undertaking and Acknowledgment
The service provider complies with all applicable laws in the Hashemite Kingdom of Jordan or the country in which the service is provided to the customer.
You are not entitled to use the Allraneem application if your services were previously disabled, and you must be fully qualified to contract.
The information must be provided accurately and correctly to your team and to the customer requesting the service.
You may not use the Service or Application to cause harm, inconvenience, or inconvenience to anyone.
You may not interfere with the operation of the Allraneem or attempt to harm the Service or the Application in any way.
Maintaining your user name and password is your responsibility in the first place
You must provide the required official documents that prove your identity.
Allraneem Cleaning Services has the right to refuse your use of the application without giving any reason for that.
It must take all necessary measures related to safety and security in general and comprehensively.
The provision of the service to the customer must be under the umbrella of the law, so that the provision of services to the customer is not permitted unless there is a license for this purpose.
Maintaining the confidentiality of the customer information provided to him by Allraneem services.
You must inform the security authorities when you suspect or suspect any security violation.
Commitment to provide the service agreed upon in the customer’s request, and when another service is needed, the customer must make a new request through the application.
The necessity of having all governmental permits and papers for your company through which you provide services to clients, for example, a valid profession license and a valid commercial register.
Fourth: Prices and Payment
Prices shown in the application may vary depending on the region or country
You acknowledge and agree that your provision of any of the services available through the Allraneem application leads to a fee being charged to you in exchange for your use of the application and the provision of service to customers using the application, and Allraneem Cleaning Services may exempt you at the beginning of your use of the application and then re-charge fees at a specific rate that you will be informed in your special alerts on the control panel.
Fees include applicable taxes as provided by law. All fees paid by you are final and non-refundable, unless otherwise specified by Allraneem Cleaning Services.
Any fees incurred by you in return for providing services through the application are due immediately and the method of payment is (deposit or bank transfer) and Allraneem Cleaning Services Company has the right to review the fees for any of the services at any time and without taking the approval of the service provider, and the fees may be increased according to timing or geographical area.
You are bound by the invoice issued by the application and/or the website and to be collected from the customer. In the event that, God forbid, the system malfunctions, you are obligated to collect the basic value only.
Allraneem Cleaning Services has the right to review the invoices submitted through the system, verify any complaint resulting from the provision of a service by you to customers, and take the necessary action without the right to object.
Allraneem Cleaning Services Company has the right to present offers and discounts to customers from time to time according to the marketing plan. You must also abide by the pricing as it is in the marketing offer and agree that Allraneem Cleaning Services has the right to change prices from time to time.
You acknowledge and agree that you will always be faithful with respect to the value and truth of the services provided, etc., and you agree that in the event of any fraud, manipulation or deception, you will be liable to suspend your services and withhold them from you.
Allraneem Cleaning Services is not responsible for any damages, losses, special or incidental obligations or arising in connection with the non-obligation of the customer (customers) to pay the costs to the service provider and what arises from that, and the second party is not entitled to claim any compensation in this regard, Allraneem Cleaning Services It is not responsible for compensating the service provider for any losses or damages as a result of this. This applies in the event that the system, God forbid, malfunctions, and the data inside it of accounts or costs are lost.
Also, any personal disputes between the service provider and the customer are not for Allraneem Cleaning Services
Any intervention in it if it is referred to the official authorities, and the service provider should not consider this agreement as employment and that the relationship is a mediation service in exchange for a commission for Allraneem Cleaning Services Company. Therefore, Allraneem Cleaning Services Company does not bear any legal responsibility for any types of damage, losses, claims or Orders
Sixth: Duration and termination of the contract
Allraneem Cleaning Services has the right to terminate the contract with immediate effect at any time (by stopping your use of the Application and the Service) in the event of a violation or breach of any condition or if it appears to Allraneem Cleaning Services that you are abusing the Allraneem Application and Service.
Allraneem Cleaning Services is not obligated to give notice or warning prior to termination of the Contract.
Allraneem Cleaning Services Company has the right to stop offering your services to users of the application at any time
Without the need to justify the reason for this termination, the Service Provider hereby accepts and acknowledges that it understands this right and that it is not entitled to claim any compensation
If this procedure is performed, Allraneem Cleaning Services reserves the right, at its sole discretion, to modify or replace any of the conditions and controls that exist, or to change, suspend, suspend or cancel the service or application altogether.